Policies

Communication 

CVGA emails all communications regarding updates, changes, and events. Please, make sure you have a current and accurate email on file with us. To receive email communications, make sure you have unchecked the “unsubscribe from email blast” button in your parent portal. If you do not receive our emails, be sure to check your spam folder to save/approve the address from which email blasts are sent: [email protected]. 

CVGA email: [email protected] (preferred method of communication)

CVGA phone number: 802-882-8324

Emergency Numbers – Any time your phone number changes, or emergency contact info changes, please notify us by email. You can also log in to your account through our parent portal and update your account information at any time.

Payment and Fees 

Membership Fee – An annual, non-refundable membership fee of $40 is applied to all enrolled students. This fee is charged in September each year. For new student registrations, this fee will be pro-rated at the time of registration according to the schedule below:

  • September-December $40

  • January-February $35

  • March-April $25

  • May-June $15

  • July-August $5 

Tuition & Payments – Classes at CVGA are ongoing, monthly classes. Once your child is enrolled, they are automatically signed up for every future month, until you notify us, in writing, that you are discontinuing.

Tuition is due the 1st of each month. A $5 late fee is assessed if your payment is received within 5 days after the due date. Beyond that, a $10 fee will be charged every month that tuition is outstanding. If late payment occurs more than 3 times, you will be required to enroll in our automatic payment program to continue enrollment.

To stop automatic payments, two weeks’ written notice is required to [email protected]. If you do not give two weeks’ written notice, tuition and applicable late fees will continue to be applied to your account and you are responsible for all accrued charges. 

In the event that a check bounces, there will be a $45 insufficient funds fee added to the account. This fee must be paid immediately.

Email us at [email protected] to discuss a payment plan if you need assistance with a past due balance. We will work with you to bring your account current. If your account becomes 60 days past due, we will require enrollment in a payment plan to bring the account current.

Discounts

CVGA offers a sibling discount of 10% off class tuition for siblings. This discount cannot be applied to Annual Membership Fee, After School Mini Camp, Open Gym, Summer Camp, No School Mini Camp, Clinics/Workshops, or Team fees. CVGA offers a 30% multi-class discount on each additional class a child is enrolled in per week.

Refund Policy & Class Drop/End Enrollment Policy

You must notify CVGA of your desire to drop/end enrollment, in writing, at [email protected]. We require this notice two weeks in advance of your last class date or our next billing cycle. Include “drop enrollment notice” and the name of your child(ren) in the email subject line. If you have already paid for the month in full, a refund for the remainder of the month will not be issued. The annual membership fee is nonrefundable. If you do not give two weeks’ written notice, tuition and applicable late fees will continue to be applied to your account and you are responsible for all accrued charges. 

Scheduled CVGA Closures

To view a list of our scheduled closures, visit the Closures page on our website. Because these are planned closures, make-up classes will not be offered for classes missed on these dates. We will communicate these closures via email, as well as Facebook and Instagram. We will be closed for After School Mini Camp on any day that school is closed, unless we are offering a No School Day Camp.

Missed Classes and Make-Up Classes

If you know you are going to miss a class, please use our parent portal to enter an expected absence. If you miss a class, a make-up token will be added to your account that can be redeemed for an age/level appropriate class that has space. Make-ups can only be redeemed by currently enrolled students and within 60 days of the missed class. Make-up classes must be scheduled in advance through our Parent Portal. An age-appropriate Open Gym can be used as a make-up class.

Late Pick Up

Students must be picked up on time. Class and camp times are listed on our website and/or in your enrollment confirmation. A $1/minute late charge will be incurred for every child that is picked up late. 

Sickness/Illness

Any child/family member with signs of illness is asked to not come to the gym. Please, do not enter or send your child(ren) into the gym with cold/covid/flu/stomach virus symptoms. We want to ensure that our children and staff stay healthy. We offer make-up classes!

Bad Weather

In case of bad weather, class cancellation information is made available as soon as possible through email and/or text for those who have enabled that feature in their account, and is also posted on our Facebook and Instagram. If classes are canceled due to weather, make-up tokens will be provided.

CVGA follows the Harwood Union Unified School District (HUUSD) school delays and closures for weekday classes and open gyms with a start time BEFORE NOON ONLY. If HUUSD delays or closes, open gyms at CVGA are canceled.

Regardless of HUUSD’s delays and closures, for any CVGA classes that are scheduled AFTER NOON, the decision to cancel class(es) will be based on the weather at the gym as well as staff travel routes, and will be posted at least two hours before class(es).

As always, use your best judgment when traveling. We will happily offer make-up opportunities for anyone who does not feel comfortable driving due to hazardous weather conditions.

Placement

Student placement is decided according to age, strength, flexibility, and skill. CVGA coaches assess each gymnast initially, and throughout their enrollment, to place them in the appropriate class.

General Gym Rules

Our gym rules are important for the safety of all who enter. Please familiarize yourself with them, review them with your child(ren), and take them seriously. We reserve the right to request parental involvement and/or potentially drop enrollment of any student from class, after school mini camp, no school day camp, or camp for behavior that violates our gym rules or jeopardizes the safety of gymnasts, coaches, and/or guests within our facility.

  • Everyone must remove shoes before entering the gym and safely store them on the provided shelves – not in the cubbies.

  • Access to the gym and equipment is for gymnasts and coaches only. Parents and siblings are NOT permitted on the floor or equipment areas of the gym, and must remain in the viewing area only. The only two exceptions are for the Mom/Pop & Tot class, where a parent is required to be with their child during the class, and the Open Gyms for students 6 and under, both of which require parents to sign their own release and waiver form.

  • Parents must not disrupt classes by talking to children from the viewing area while their class is in session.

  • No climbing or walking on cubbies, chairs, or tables.

  • No gymnastics allowed in the viewing area.

  • Do not take photos of children that are not yours.

Please help us in following and reinforcing these rules, as they are very important for everyone’s safety.

Class Procedures

Please be on time for your class, and no more than 5 minutes early, to allow staff time to clean properly between classes. Each child should bring a full water bottle and place it, bags, personal items, and clothes safely within a gym cubby, and then wait in the viewing area to be called to class by a coach. We recommend children use the bathroom before class starts. Pick up your child(ren) on time.

Parent Participation/Viewing

We have a viewing area from which parents may watch their children during class. On weekdays, please sit in the chairs in front of the lockers; the tables/chairs are for the After School Mini Camp children. Parents must not disrupt classes by talking to children from the viewing area while their class is in session.

Only enrolled students may be on the equipment/floor and only during their class. Adults that participate in a Mom/Pop & Tot class or that accompany their child(ren) during Open Gym, and have signed a release and waiver form for themselves, are the only adults permitted to leave the viewing area, but only during the applicable class/open gym.  If a sibling must accompany a parent as they assist another child, then a waiver must be signed for the accompanying sibling as well.

Photo Release

A use of image release form for photos and videos is to be signed by/for everyone enrolled in the gym. These photos will be used for various things including, but not limited to, analyzing the technique of a gymnast, marketing, and decorative posters for the gym.

Food & Beverages

No gum.

Food and drink are not allowed in the gym unless at one of the tables. Please be respectful of the gym and properly clean up after yourself and your child(ren), and make sure that they abide by this important rule as well. No open food or beverages are permitted to be stored in lockers.

Attire

No shoes in the gym! Leotards are recommended, and we have some for sale on-site. Please have your child wear close-fitting clothing without belts, buckles, snaps, zippers, or buttons. T-shirts must be tucked in. No socks, no jewelry, and no two-piece sports attire/bathing suits unless for swimming at camp. Hair must be out of the face, and long hair must be securely tied back or up.

 After School Mini-Camps

It is the parent’s responsibility to call the school and notify them of their child(ren)’s plans. If your child is not coming to their scheduled After School Mini Camp, parents MUST notify BOTH THE SCHOOL AND CVGA. If your child is sick, please update the parent portal with an expected absence immediately after you notify the school. Staff is actively participating with students, so the parent portal is the best and preferred way to notify us of absences.

Lost and Found

At the end of each day all items that are left behind are placed in our lost and found bin. Please check it periodically.

Parents & Families

Please review this information with your child(ren) and be sure everyone understands before signing our registration form. We appreciate your cooperation in helping your child(ren) understand the importance of safety within the gym.

Questions or Concerns

We encourage communication! If you have questions or concerns, feel free to speak with us. Please, do not talk to the coaches while they are on the floor coaching students, but before or after class is fine, if timing allows. Please keep in mind our staff are here to coach and may not know all our pricing, schedules, programs, etc. We strongly encourage you to email [email protected] with any questions or concerns, and you will receive a response as soon as possible. Please make sure to keep all your contact information current, so we can also reach you.
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